Frequently Asked Questions (FAQ)
Welcome to the OExotics FAQ page! Here, we address common questions about our products, ordering process, and policies to ensure you have all the information you need. If you have any additional questions, please don't hesitate to contact us.
General Questions
Q: What is THC-A Flower?
A: THC-A (Tetrahydrocannabinolic Acid) is a non-psychoactive cannabinoid found in raw cannabis. When heated, THC-A converts to THC, which is responsible for the psychoactive effects. Our THC-A flower offers premium quality and is ideal for those seeking the benefits of cannabinoids. Feel free to visit our Learn More page for more information about THC-A.
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Q: Is THC-A Flower Legal?
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A: At OExotics, we are committed to full compliance with the 2018 United States Farm Bill and all applicable state and federal regulations. Our THC-A flower products are derived from hemp and contain less than 0.3% Delta-9 THC on a dry weight basis, in accordance with the legal definition of hemp. Feel free to visit our Legal Disclaimer page for more info.
Q: Who can purchase from OExotics?
A: You must be 21 years or older to purchase from OExotics. We strictly enforce age verification to comply with legal regulations.
Product Information
Q: Where do you source your THC-A flower?
A: We source our premium THC-A flower from the top licensed farms in America. Our partners are selected based on their commitment to quality, sustainability, and rigorous cultivation standards.
Q: Do your products come with lab testing?
A: Yes, all our strains come with 3rd party lab testing and a certificate of analysis. This ensures our products are pure, potent, and free from harmful contaminants. For more info visit our COA's page.
Q: How should I store my THC-A flower?
A: For best results, store your THC-A flower in a cool, dry place away from direct sunlight. Using an airtight container can help preserve its freshness and potency.
Shipping and Delivery
Q: Which states do you ship to?
A: Please refer to our Shipping page for a current list of states we ship to!
Q: How is my order shipped?
A: We use discreet packaging for all orders to ensure privacy and security. Our shipping methods are reliable and fast, ensuring your products arrive promptly and in excellent condition.
Q: How long will it take to receive my order?
A: Shipping times may vary based on your location. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days. You will receive a tracking number once your order has shipped.
Ordering and Payment
Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards, debit cards, and secure online payment options to provide a convenient and secure shopping experience.
Q: Can I cancel or modify my order?
A: Orders can be modified or canceled within a short window after placement. Please contact our customer support team as soon as possible if you need to make changes to your order.
Q: Is my information secure when I order from OExotics?
A: Yes, we use advanced security measures to protect your personal and payment information. Your privacy and security are our top priorities.
Returns and Refunds
Q: What is your return policy?
A: All sales are final. If you are not completely satisfied with your purchase, please contact our customer support team within 24 hours.
Contact Us
Q: How can I contact OExotics?
A: You can reach our dedicated customer support team via email at orlandoexotics@yahoo.com or DM us on Instagram @_OExotics
with any questions or concerns you may have.
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Thank you for choosing OExotics! We are committed to providing you with the best products and service. If you have any other questions, feel free to reach out to us.